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SHIPPING POLICY

Shipping Overview

At Trendy Footwear Hub, we prioritize seamless delivery to ensure your carefully curated fashion essentials arrive promptly and in perfect condition. Our team processes orders with meticulous attention to detail, from warehouse preparation to final dispatch. Whether you're updating your wardrobe with seasonal staples or investing in timeless pieces, our logistics network is optimized for reliability. All items undergo quality checks before shipment to guarantee they meet our standards for style and craftsmanship.

Shipping Timeframe

Orders are typically processed within 1-3 business days (excluding weekends and holidays). Delivery durations vary based on your location and selected shipping method. While most shipments arrive within the estimated window, occasional delays due to carrier logistics or unforeseen circumstances may occur. During peak seasons like holidays or promotional events, processing times may extend slightly—we appreciate your patience and understanding.

Shipping Costs

We offer the following shipping options:

Standard Shipping (10-15 Business Days): $0-$60
Free Shipping (10-15 Business Days): Orders over $60

Shipping fees are automatically calculated at checkout based on order weight and destination. For expedited delivery options, please contact our customer service team for availability and rates.

Shipping Regions

We currently ship to most countries across North America, Europe, and select regions in Asia and Oceania. Due to evolving international trade regulations, some destinations may experience temporary restrictions. At checkout, our system will confirm whether we can deliver to your address. For inquiries about specific locations not listed, email [email protected].

Order Tracking

Once your order ships, you'll receive a confirmation email containing a tracking number and a link to monitor your package's journey. For consolidated shipments with multiple items, tracking updates may reflect partial dispatches. If you haven't received tracking information within 5 business days, check your spam folder or contact us for assistance.

Delayed or Lost Shipments

While rare, delays can happen due to customs inspections, weather disruptions, or carrier errors. If your shipment exceeds the estimated delivery window by more than 7 business days, please reach out to our support team at [email protected] with your order number. For lost packages confirmed by the carrier, we'll initiate a reshipment or refund process within 48 hours of verification.

Customs & Import Duties

International orders may be subject to customs fees, import taxes, or brokerage charges imposed by your country's regulations. These costs are the customer's responsibility and are not included in our shipping fees. We declare all packages at full value as required by law—we cannot mark shipments as "gifts" or undervalue items. To avoid surprises, we recommend consulting your local customs office for applicable rates before ordering.
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